AT&T – Believe Los Angeles

AT&T – Believe Los Angeles


♫ MUSIC ♫ FRANCISCO: This glorious place that we call Los Angeles, I like describe as today’s modern Ellis Island. ♫ MUSIC ♫ LUPITA: Wherever you go you think about the Hollywood sign, stars, the Oscars, but many times it’s not obtainable for a lot of our youth in Los Angeles. ♫ MUSIC ♫ FRANCISCO: Just miles away you’ve got this different kind of reality, this disparity of wealth in a very glaring and powerful way. ♫ MUSIC ♫ LUPITA: Believe Los Angeles is a way to help our communities that are underserved but have great potential to reach the American Dream. ♫ MUSIC ♫ CHARISSE: We have great leaders all around this city. They just need the opportunity to shine. They need the opportunity to tell their stories. KEVIN: It’s good to believe in yourself but just to hear it from somebody else. You know, “If you want to be a film maker, you got it, you can do it, I believe in you.” DIRECTOR: Action. STOSH: The mission of Ghetto Film School is to educate, develop, and celebrate the next generation of great American storytellers. JENNIFER: I think that I have a very unique voice that I don’t get to see a lot on the screen. I just want to tell stories that reflect me and people I’ve met. ALEJANDRO: The mission is to close the achievement gap and to really set into place a bridge for our students to have access to higher education from cradle to career. ASHLEY: Being in this program has really changed the way I see things. My hopes and dreams are to graduate high school, go to college and study medicine. JEANNIE: Hello Lab has two really terrific programs and opportunity for young high school aged girls and young, diverse voices that are just starting out in their careers. We provide them resources, mentorship, and education to produce short films. GABRIELLE: It felt like we were all working towards something bigger than any individual person. It felt like we were working towards like a bigger vision of the industry. MIGUEL: I never thought something like this existed when I was in prison, when I was in the streets. THOMAS: There are a 100,000 gang members in the county of Los Angeles. When they want to get out of gang life and get out of a life of crime, we represent that hope. When they walk through our doors, we’re going to help them. KELSHAE: Miguel, him and me were rival enemies from two different gangs that never got along. The difference is when we come here, I don’t see him as an enemy anymore, I see him as family. FRANCISCO: We serve 230,000 students. About 85% of our students come from racial minority groups. SHAUNDRA: If it were not for this department, I wouldn’t have the smile on my face. I wouldn’t have hope. (HIGH-FIVE) LUPITA: I believe Los Angeles can be a thriving city. We have such great potential. I believe that AT&T is a key partner of that. And I look forward to seeing us grow. ♫ MUSIC ♫

2 Comments

  • ЧИМ ПАМ says:

    Хех

  • Mandy Miller says:

    Where do I begin…

    Just got off of a 2+ hour phone call with "customer service" from AT&T while attempting to unlock my phone. Long story short, some shady character initiated a contract with AT&T to get a device for cheap, and resold it on eBay (unfortunately to me) presumably with the intent to never repay the contract. Over the course of the call they offered the following "solutions":
    1) pay off the criminal's contract
    2) open a fraud investigation with my new cell service provider (who isn't even remotely involved)
    3) contact eBay to open a fraud investigation (because apparently AT&T can't afford their own collections department and require their customers to provide this service on their behalf)

    To top it all off, I overheard an AT&T fraud associate chatting with the customer service rep saying "this customer is just going to go back and sell the phone on eBay" as if I'm the criminal. Nice work AT&T! Accuse the 15+ year customer of being a criminal just after laying off my father-in-law after 30+ years of service with the company.

    So now I'm being held hostage by AT&T with a useless phone that cannot make or receive calls or texts, with a contract owned by a criminal who has no intent to repay. And their solution is for me to contact the eBay criminal to have them resolve the outstanding contract with AT&T… because we all know fraudsters intend to pay their bills and abide by the law. Wow.

    No idea where to go from here – the customer service rep refused to give me their supervisor's information to actually resolve the problem. 2 hours down the drain. Can’t wait to try again tomorrow!

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