Network Engineer: Expectations vs Reality

Network Engineer: Expectations vs Reality



hey yes today we have two network engineers I'm are on Mike let's go he hasn't cheese like how you guys became a network engineer and what do you guys hear yeah I used to work a geek squad back in the day while I was going to school for computer science at st. Louis University met a few contacts there Mike who's a current coworker and our old IT director used to work there as well so through that really built up social relationships and whatever looking for people to hire they brought me on started working then we look to hire someone else actually brought Mike on as well at that point and just really been learning as much as I can about the industry and trying to come up as fast as we can I was about two years ago so made quite a bit of progress since then and enjoying it I studied at Southern Illinois University Edwardsville I studied computer management information systems while working at least quad at the time um also met our current IT director there ah after that amar hired me on over there it's been about a year and a half and I guess it's figure are in alright so can you guys weekly go over like what you guys view as network engineers and what kind of service yes provide to you companies I mean a lot of them young yeah so basically our company is really mostly dealing as a consulting firm as well as the main networking company for our parent company which is EPS electric power systems we'll deal with everything from building up networks deploying servers upgrading current networks security compliance it's a lot of very work it's not really just IP schemes and routers things like that that most people will expect so that the logic both of a lot of experience in the industry really can you guys go over your card so with a quick each of you guys which ones Cardon I guess we'll start tomorrow tomorrow first what this your first car Oh my first car ah my first car was a Nissan Versa ah no car hard oh I kept in card nothing okay all right so one of the big things that people don't get NIT is the social nature of IT and basically what I think is really happen since there's a lot of youth out there that gets interested in computer programming networking things like that and the typical stereotypical view people have is usually a geek that's either shut-in and not very social and a lot of people actually have that expectation expect to be kind of left alone and work in the wrong area not have to worry about dealing with customers too much but such a very difference once you start working in the industry a lot of times you're going to be dealing with business owners clients you're going to be having to build up project plans work as a team it is very very social and it's very crucial to have those skills to succeed because you can have a ton of knowledge but if you have bad social skills clients are not going to want to do any projects that you pitch they're not going to come off wall to them and it's just got to go downhill from there so it's a very important aspect of the job to learn all right Mike what's your first card a reality with six vacations for network engineering my um job duties the like this whenever went into this like the job means that I expected to do really weren't what I'm doing now so I expected the pretty much to do I guess more like now or the morale servers more routing um I do a bunch of everything's I'm partly like an Account Manager so I do like a lot of the accounts that our parent company holds I also do a lot of inventory management deal file 11:5 me as your cell phones laptops things like that so why my job is very very as well as doing like networking routing and things of that nature and building up like servers what do you mean by managing like cell phones like for your clients or for your own company for the parent company so they have roughly about 500 different employees around the country so as far as like just making sure their cell phones work if just managing if they're having issues that they've swapping them out switching our phone numbers SIM cards my advice is ever so cue to be clear you guys provided kind of like like Internet service slash any kind I like computer needs any kind of regular company would need so like 24-hour fitness needed like a database of the membership slash Internet such it's not any kind of database you guys handle that like that's that's your client yeah if we do that we do it again it's very varied with what you do you you can deal with a ton of different situations there what's up looks like a more basic like client that if you can't explain to like a high school student how would you best explain it if you had explain like what you do what you do as a service to a high school student well I'll talk to expect depending on high school something I guess I'll basically the easiest way to say is we provide networking solutions for clients for their businesses getting more stable network more stable data sources building out their servers so we really manage everything the company accesses from their computers we try to make it as simple as possible and as we're liable as possible what do you mean like a total hostile to me you might not know what Network means what's the remains and what Exodus ins basically all we control how any kind gets out to the internet basically we handle all the backend so the client doesn't have to worry about as far as how their computer is being secured and how it's actually getting out to their network and the rest of the world okay so I'm on what's the next time next car a very work load that you get so you expected a very much load or I did not expected I expected a varying workload in different senses so yeah I mean if you're going especially for networking if you're doing Cisco things like that you're expecting mostly to deal with I paint schemes routers as far as mostly network management I deal a lot more with servers and everything else and I thought I was and I like that I actually like the amount of work that you get and you get to learn a lot of different things a lot of times people get shoehorned into just one specific thing at large companies and that's all they end up knowing so if you get you on into just knowing exchange makes it very hard for you to kind of sell yourself anywhere else for anything besides exchange if that's all you know sorry do actually like as a network engineer I deal with everything from medical software to server management deployment networking it's it's a lot of baring work that you get there uh what do you mean by medical software and that is he related to you so as a network engineer of course if you're setting up servers for a lot of different companies they have different needs so say if you're working with a medical company they have to have a local server that's hosting their medical records as opposed to the software they access and any other website remote management that they might have on there so you really have to learn you can't leave a client hanging even though your job duty might be to deal with the networks in the server's you also end up learning how to deal a lot with the software day damage because you have to be able to support that it's not always easiest to get hold of the manufacturer to support something for a client and if it's emergency you have to be able to help them out in so you really end up learning that software yourself so this is a question that both you guys relative to like other fields like accounting engineering are like medical or any kinda like professional fields would you say if your profession has a lot of varying past in comparison to other jobs definitely oh like the parent coverage that I mainly deal with they they do a lot of electro testing so same with them that medical program he was talking about I could go over for a lot of like electro testing software I had to learn how to use it as well as to support them with it because I rarely Mabel to you factor on that software I usually have to figure it out it just kind of wing you from there so when you say like there's constant learning you're done even now after even number extra some time all right there's you're always learning something especially when you're taking on a ton of different projects as you go I start out as help there so mostly over the phone work support remote support like that and then as I became a network engineering started working on my own projects building on project plans for my clients you learn a lot of different stuff and there's still a lot more to learn it's impossible for one person anywhere in IT to know everything it's a very team-based environment you're not as good as I may be with networking server software things like that I might not know how to do web hosting things like that so we have an engineer that strictly focuses on that and you always have to make sure you work with your engineers to get your clients settled so it's never really a one-man job it's it's tough for a lot of team work there and so every time you get a new clients like there's a lot to learn about this just yeah there's a there's a lot of basic similarities as far as you know you know how you want to set up a network you know how you want to set up a server but again as you're dealing with different software different requirements that companies might have you're going to have to learn different methods that will work for those clients so you might have one clients that uses local software a local database they need to access you might have a different one that just wants you know people from all over the country to be able remote into the same server or that server to copy to others across the country so they can all see the same stuff to work it on so it is really a constant learning procedure I mean it's we're constantly getting certified for new things in just learning new methods of doing stuff for clients all right so Michaels necks right yeah so um as far as that goes Oh so my next one is knowledge so I guess if it goes on what we just talked about the knowledge of it all ah I you really do you really can't expect one person know everything like that what a lot of our clients expect expect if you cure the primary engineer you're supposed to know everything you should know everything about our network she know how to fix most things um but it is a lot of team work that we do have to work with a lot of different engineers in the office so there might be another one that knows a lot more about exchange than I do I'm running to an exchange issue I'll work with that certain individual same web posting I know nothing about web hosting so I rely on that engineer to work on that what helps keep my organization in knowledge of how do you guys not have a hole somewhere that's up nothing's perfect yeah it's not that you can or say you can't don't have any holes but I mean you do try to get as many be we'd employees of course different skill sets and you do try to get as many people if there is a whole summer will usually say hey who's willing to learn this and beyond go-to guy for this stuff so what they're our company also is what we actually do phone systems of all we do Boyd systems you know and we've had people that don't respond here hey you know I'll be the guy to learn I just get certified for this and that we have a dedicated phone support guy and say what anything else again it's as far as deployment services things like that as far as imaging computers people to get certified in that I'm actually certified in that as Mike technically as he knows it all but yeah it's it's really you fill up the holes with whoever's has an alter has a time to learn it and you otherwise if you don't have that you hire somebody who does know it all right soon along what's the next time last time last time my last one and I think this is actually a big one for me I school versus work okay uh here computer science me yes and huge differences you notice between schoolwork as far as in the IT fields as well school you'll always have basically in most classes from my experience the perfect environment usually you'll learn the basics of say networking in Cisco how to program how to set it up how to make complicated systems but that's all starting from scratch or starting from a network that really you know everything about it's very rare you are going to get that in real world unless you're working on a new project you know a new building for somebody or just whole network for a company you're usually going to come into quite messed up networks you might come into a great network but if they're bringing you India is you coming into a really messed up Network so it's a lot of you have to figure out what did this person do what can I change it's not going to break all of this I've had people with just wires all over the place policies all over the place things you don't know what's happening and it's a very careful line you're locking because it's basically hey what can I do to improve them without taking a dog for a very long time and that's a huge difference I think from school and even in programming things like that you'll usually start with you know hey you build your own code you're just making your own program for something I know a lot of people that do that and it's usually over the case again you're usually dealing with somebody else's stuff with a lot of people have minimal notes as you've got to find out in the industry and so you really end up having to learn everything yourself and figure out what's the best way you can tackle it to get it to where you want it to be so yeah I think schools grateful only the basic concepts but I've learned more and less two years at this job than I think I ever have in school or anywhere else all right so Mike what's your last turn mine is security as he as he is talking about vici you've run into a lot of different things a lot of different issues with a lot of companies security so will will take over a certain company well we'll take a look at that network and we'll see how everything was set up by the previous person we get a little scared because we're just not sure how they were functioning correctly and how they haven't gotten you know hacked before because there's a bunch of holes we we know it's a bunch of holes and like a difference by securities different companies there's a lot of compliance issues you've come across and that's usually what companies will come in for especially like medical companies they all have to be HIPAA compliance so you know data of course has to be very secure and you'll find that allowed them even ton of work to get out there it's not I guess from an outside perspective back before I even got into the industry it's more but you think everybody's pretty secure imagine we're data secure and once you're in it you kind of realize everybody asked just doesn't know me only it's much too big they do about it and it's kind of scary and but then you kind of realize how a lot of companies get half and a lot of things get stolen but yeah it's an you work towards making it better that's all go we're the guys that come in and fix everything and that's always the hope that you are gonna be the one that this client said ok you fixed everything you did great you're on board we're gonna stick with you guys but it's just a big surprise once you actually first get into it if this video was helpful to you guys in learning more about network engineering thumbs up if you guys haven't already subscribe and if you guys watching of my last video click over here it's about taxes and how to avoid taxes legally I'll see you guys next time bye that's so so when I became an African genetic to such as my birthday present at you on my birthday a little over a year and a half ago I bought genesis coupe 3.8 which you 2010 so I've had that car for about two years now I bought it that's awesome yeah that's what my first plate justice really kind of a spoiler for myself yeah oh yeah hey congratulations you guys a sports car yeah yeah I got a tells 11 BMW 335i I guess I was more of a Christmas render for myself I'll consider it a graduation this is a graduation of Christian friends apparently

23 Comments

  • 2A_Patriot 🇺🇸 says:

    Get a quality mic

  • 17jflor says:

    Great content, appreciate the structure with the cards and planning.

  • anikanbounty97 says:

    this really sheds light on how real business is. Thanks.

  • anikanbounty97 says:

    Computer Network Specialist

    looking for what daily life is like for this.

  • anikanbounty97 says:

    heres geek squad

    so you scammed people out of more money?

  • anon n says:

    So much for social skills. This guy was asking softball basic questions and the man could not help but to use IT lingo. Back-end, Build out, network-solution ext. I'm a network engineer and People like this are so common. Its easy to explain but they have adopted the lingo when talking to uneducated people because they like to feel smart.

    "What does network mean, explain it so a HS student can grasp it"

    "well a network is a general term for a group of computers that you have talking to each other in any way. I maintain the lines or radio signal and keep them secure."

    Not hard man. "well be build out the back-end and secure assets for the end users so there data blah blah blah does my dick seem bigger yet?"

  • Luis Vazquez says:

    the shirts lol

  • Than Thanoskie says:

    Should have used a better microphone

  • axelthecreator says:

    Anyone else interrupted by an ad every 2 minutes?

  • SuperMan says:

    Lol "my first car was […]" lmaooooo
    Nice video by the way, definitely satisfied my curiosity!

  • Joseph Corbo says:

    9 minutes in and he's feeling that angry orchard a bit huh

  • MD Productions says:

    do you have to wear a blue dress shirt with the top button undone?

  • egnfk says:

    Are these people "engineers" or "administrators?"

  • nitesh baral says:

    To what extent can i lie at my interview for a cyber security job .any ideas?please?

  • Rabi Raj says:

    bro your are rocking. you are following a different method while making videos..

  • njgamer69 says:

    for Network Engineer please tell about Net Neutrality

  • Aldo Zarate says:

    I heard car too

  • Kyle Lloyd says:

    First car? Wth..

  • Courtney Beacham says:

    awesome stuff!!

  • mrToyota says:

    that's not true I don't talk to nobody never when I'm working

  • will smith says:

    They basically described an IT Technician w/ network admin duties. Every place I have worked can be described as what they say, with exception to the ISP I worked at. If I were the channel, I would interview CCIEs or at least network admins from ISPs. That would filter out the help desk/server admin duties guys like this bring to the table. No offense to them.

  • Captain Save A Dollar says:

    LOL! Where the hell do you work? My co-workers are idiots and all they want is to impress their ugly wives or fulfill their fantasy as some kind of triad boss or something. They couldn't find the problem if it was under their nose. They work cheap too… they will sell you out for a dinner or two. Or at least that's what it looks like on the surface. Who the hell knows what goes on behind those closed "CASTRO" doors.

  • Johnny says:

    bummer I was expecting to work alone in my IT shell. Saved me from watching the rest.

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