Powerful Resume Tips: The Career Profile! Live Office Hours: Andrew LaCivita

Powerful Resume Tips: The Career Profile! Live Office Hours: Andrew LaCivita

Live office hours for the entire month, for
the entire month of June. I’m giving away free career and job search
advice, and I am so thrilled to have you. Today I have got a great little show for you
on the resume, and in particular, we’re going to talk about the career profile, and I’ll
explain what that is, and the five key pieces of information you have to have in that career
profile to make it sing, and make it noticeable. Before we go into any of that, I want to introduce
myself. My name’s Andy LaCivita, and I’m the founder
of Mile Walk, and the Mile Walk Academy, and the award-winning author of The Hiring Prophecies:
An Interview Intervention, and I have made it my mission in life to help people succeed
in their careers, and I’ve been doing it a very, very long time. Mile Walk is my executive search firm where
we support organizations to help them find great resources, and the Mile Walk Academy
is my training site where I teach on three different topics, everything careers-related,
and personal development for individuals, and hiring for organizations. All that information, my contact info, links
to the blog, links to my training site, all that good stuff, social sites, that’s all
in the livestream description, and also in the description this week, this is our third
Live Office session. The first couple had aids on job interviewing,
ebooks, and webinars on job interviewing. Today, since we’re talking about the resume,
I have got some great stuff in there. I have free resume templates, which I think
based on the number of people that download them every month, I can call them famous templates
now. I have one for the professionals, and I have
one for the college students, so you’re welcome to take those. There’s also a video tutorial on my YouTube
channel that’ll kind of help you walk through that, and I also have, and I am really, really
geeked up about this, I have a brand spanking new 52-minute free webinar on how to get your
resume noticed. It’s called Three Secrets to Get Your Resume
Noticed. I just released it last night. I know a bunch of people have already watched
it, so if you are with me on this session and you’ve watched it, I hope you’ve enjoyed
it. I also am doing everything resumes-related
this week because on Wednesday next week I have a live workshop for my resume course,
so I’m really into the resume today. I hope you check all that stuff out. Before we go into the content about the career
profile, I want to let you know what that is if you’re not familiar, and I also want
to give you some context around why it’s so important. If you are not familiar with what a career
profile is, it’s simply a Readers Digest version, or executive summary, of your entire career,
or the portion of your career you want to highlight for the types of companies, and
positions, or careers that you’re targeting, and it belongs at the top of the resume. It is really, really important that you understand
the value that this couple sentences, couple paragraphs can bring you, because if you are
sending your resume out, and you are not getting callbacks, and you are not getting job interviews,
it’s likely your resume is the problem. If you’re getting the job interviews and you’re
not getting the job offers, it’s probably your job interviewing skills, but let’s just
assume we want to help you get a high octane resume. Before we talk about the content that should
go into a career profile, I want to show you why it’s so important, and in order for you
to get noticed, you need to understand how people notice you. When somebody looks at your resume, how are
they looking at it? What are they looking for, and I think once
you have an appreciation for that, I think you’ll be able to better package it so that
you know where to place things, what to put there, and so on. What I want to do is I took one slide from
that new webinar that I released last night, Three Secrets to Get Your Resume Noticed. I took one slide out of those 52 minutes,
and I want to walk you through exactly what’s happening when somebody opens your resume. I’ll talk you through it, so I’m going to
see my little video production skills here. Hopefully I can make this cut over, yeah,
looks like everything is okay. This is a slide that I’m using in that webinar
to give folks context around what’s happening when somebody opens their resume. Keep in mind, somebody’s probably opening
it electronically, and they’re either looking at it inside of an applicant tracking system,
or a lot of these people are opening one email after another and simply opening your attachment,
so here’s what’s actually happening. The resume itself is popped up. Hey, look at that guy. Don’t model your resume after this. This is an old one of mine, and I’ve since
made many, many improvements, but for illustrative purposes, and I didn’t want to put anybody
on the spot, I just … I put my name up there as a very old resume of mine, so when the
resume opens and they’re likely looking at the first page, the first place that my eyes
go are the top center. I’m just looking for your name. I just want to see your name. I don’t want to see a whole bunch of letters,
and numbers, and other things, and hieroglyphics after your name. I just want to know whose resume I’m reviewing,
and this is the first place my eyes look, is the top center. If you make me look to the left or the right,
while it sounds ridiculous, and you might think I’m a nutcase, you’re making me work
harder than I have to. The one thing that I want you to understand
is, as I breeze through how I look at a resume, what you need to understand is you are likely
one of 300 resumes that somebody is looking at, so what they’re doing is they’re trying
to bulk up their time, and they’re trying to simply go through the resumes as quickly
as they can to determine which pile to put you in. Is this the pile I’m going to put it in because
I want to look at it a little later, or is it going to go in that hey, I’m not going
to bother with this resume pile? That’s the first place I look. The second place that I look is the entire
top half of the first page of what should be a no longer than two page resume. When you stack your resume, and you’re looking
at the most prime real estate, folks, this is your headline. This is the second place somebody’s eyes go
to. Think about the billboards. Think about your commercials. Think about if you’re in marketing, grabbing
somebody’s attention. That’s what needs to happen in this portion
of the … In the entire resume, but especially in this portion because it sets the tone for
how they look at the rest of the resume. Are they excited to glance through the rest
of this, and are they going to look forward to actually looking at it in its entirety? Then what I do is I look down the left column,
so I don’t look at the body. I didn’t read the top here. I didn’t read any of this. I simply glanced at it, and I want to know,
did the person provide me evidence? Did they give me indications of what it was
that they did? Did they highlight accomplishments, whether
tangible or intangible, as it relates to the benefits and the value that they contributed,
or did they give me opinions of themselves, things like, I’m a leader, I’m organized. I’m very detailed. You want to stay away from things like that
because those are your opinions of yourself, and what people are looking for is, is the
individual providing me evidence of the fact that they are impactful? I want to make sure that you understand that. Then when I drop down here, and I look at
the left column, really all I’m looking for is, what companies has this person worked
for? Have they worked for well-pedigreed organizations? They don’t have to be household names. They don’t have to be large Fortune 500 companies. They just have to be leaders in their space,
or organizations that have a reputation for being good, and I want to know where you worked,
and that’s more important to me personally than specifically the titles and the jobs
that you’ve held. I look at where you worked, and I look down
the left column, and then I swing over to the second page, and I just want to know,
is the page laid out in a manner that looks like it has the information that I need, and
that I would be interested in looking at this resume. This takes me five seconds to do. It might even take me less, and it probably
takes me less if I have a lot to look at. If you don’t want to take my word for this,
I’ve mentioned to you, we run surveys annually on things like this. How do people hire? How do people look at resumes? I’ve put surveys out to thousands and thousands
of HR and recruiting professionals to actually ask them how they look at a resume, how long
do they look at a resume, what do they look for in a resume? This, what you’re seeing, this picture here
is an aggregation of my techniques and what the market is doing, so just for a few minutes
as you start to write your resume, think about what am I going to provide this individual
who is likely inundated with many, many resumes? Even if you are a specialist, even if there’s
only 10 of you in the world that do what you do, the person who is reviewing the resumes
for your particular position probably has 15 or 20 other positions that he or she is
evaluating resumes for. The bigness of what that particular person’s
job is, you need to consider as you lay this resume out. I’d like to swing back, but you got an idea
of how somebody looks at your resume. Now I want to talk about why that career profile
is so important. You’re setting the tone. You are giving them, you are positioning them,
you are about to serve yourself up, and you want to give them an impression of who you
are. You want to announce your presence in a bold
fashion, and it doesn’t matter to me if you’re a six-month veteran or a five-decade veteran. The goal of the career profile is to aggregate
your bigness, and give the person a summary of what they are about to read, and get them
excited about your past, so that the next several seconds of their future is going to
be a happy one, okay? I mentioned earlier that there’s five pieces
of information that need to go in it. The first two things that I want to talk about
aren’t even those five. I just, I want to mention this is an aggregation
of either your entire career or the portion of your career that you want to highlight. By aggregation, I mean if you’ve been working
20 years in the retail space, you can say, “I am a 20 … I am an experienced, 20-year
professional in the large retail space, and so on.” That’s what I mean by aggregation. If you want to get out of retail, and you’ve
got some healthcare experience, and you would rather highlight that and you don’t want to
mention all your other retail experience, you can do that as well. I have 20 years of work experience, most recently
five years in the healthcare industry, or something like that. That’s what I’m talking about, but it’s an
aggregation. That’s the first thing that you want to understand. The second thing is, it only needs to be two
paragraphs. That could be two sentences, or it could be
one paragraph if you want, of two sentences, or it could be three or four sentences. How you package those sentences is ultimately
up to you, but the pieces of information that I want you to include are, how many years
of total experience, or how many years of relevant experience that you have. That’s number one, so I’m a 20-year vet, or
I’m a 10-year … I’m a 20-year vet with 10 years of healthcare experience, so that’s
number one. The second thing that I want you to include
are the types of companies that you’ve worked for. I’ve worked for small startups. I’ve worked for midsize companies. I worked for large organizations, large privately
held, large publicly held. I’ve worked for various size companies from
small to large, but some type of indication of where you’ve been, as well as the industries. Number three, the industries that you’ve worked
in. Healthcare, financial services, insurance,
whatever it might be, and if it’s many different industries, you can say various industries
such as healthcares, pharmaceutical, manufacturing, and so on, so that’s number three. Number four, your accomplishments. I’m not talking about a blow by blow detail
of what it is that you’ve done. I’m just talking about in general, if you
are a salesperson, and I’m going to glance here at the chat, because I asked you all
to kind of chime in on the chat. Okay. Michael is a senior sales executive, so this
is a great one. He has sold products or services, and how
much he’s sold, maybe how many clients he’s sold to, or if he doesn’t know the number
of clients he’s sold to in his life, he might want an average number of clients per year,
or something like that. That is an accomplishment. I am a senior sales executive who has sold
and managed $20 million in the whatever industry. That’s what I’m talking about, so you want
to make sure that you’re giving some accomplishments in that profile. The fourth, or sorry, the fifth thing that
you want to include is you also want to include some core competencies. One thing that I want you to be careful of
when you include your competencies, specifically I’m talking about the business functions that
you have performed in your life. I think I saw somebody was in here, was a
marketing director. Dan. Dan is a marketing director, so in Dan’s case
… Here you go, Dan. Here’s one for you. What kind of marketing have you done? I am a seasoned marketing professional who
has worked for large Fortune 500 companies and so on. Experience includes content marketing, direct
marketing, event marketing, and so on. Those are your core competencies, and the
only thing that I want to caution you when you have your competencies, listing them,
is list them in a sentence so that you’re taking up this much of the top portion of
your resume. Don’t list them in columns. People hate lists. All you’re doing with listing in a sentence
your core competencies is you’re shaping the person’s mind as what business functions you
have experience in. You do not need to take up a ton of … You
don’t need to take up two inches with four columns of five competencies. Just pick the six or eight big ones, or two
or three big ones, or whatever it is, and just list them out. Experience includes marketing related to content,
direct, and so on. That’s what I’m talking about. If you are an accountant … I think I saw
somebody. David’s an accountant. I think we have a couple of accountants on
here. Who else did I see in here that was an accountant? There were a few of them, but are you bookkeeping? Are you a closer? Are you internal accountant, external accountant? What portions of accounting or finance are
you doing? Are you in mergers and acquisitions, or are
you managing the internal books? If you’re in public accounting, what types
of companies have you worked for? You’ve developed public accounting skills
related to, so those are the kind of things I’m talking about. I just want to recap them really quick, and
then I’m going to open this up for questions, and we could talk for the next half an hour
or so on your specifics, if you’d like, or anything related to your job search. Number one, you want to make sure that you
are including, in aggregate, your years of experience or your relevant experience that
you want to highlight. The second thing that you want to do is you
want to highlight the types of companies that you’ve worked for, and the third thing is
the industries that you worked for. You also want to include, number four, the
accomplishments at a very rolled up level, because the body of the resume, and the highlight
section, are going to include some detailed breakdowns of your roll-up, and then the fifth
thing is your core competencies. What business functions are you skilled in? I hope that helps. That gives you an idea. When somebody’s looking at your resume, what
are they looking for? What does the top portion of your resume do? One other thing before we open up for questions
that I really want to stress, and any of you that have followed me know how much I hate
this, so I would never talk about resumes without throwing this in. The career profile up top shows what you’ve
done, and it gets the person thinking about the value you can contribute. That’s what you offer. That’s why you want it up top. What you do not up top are an objective statement. An objective statement has no place on a resume. None. Speak it. Don’t ever write it. If that’s the first thing that I see from
you is what you want from me, I’m going to just pitch it in the garbage, so you want
to show what you offer, not what you want. The second thing you don’t want to do is you
don’t want to admit this summary, because when I open up the resume, you saw that graphic. I look at the name. You probably have your name there, but if
you go right into your work experience, I have no context. I have no context of what I’m about to read. I want to imagine, even for a few seconds,
what I am about to go through. I want it to be positive. I don’t want it to be negative. I have to start with, “Okay, well, where does
he work, or where’s she work,” and then I have to kind of fight through the resume to
make and build my own context. Build it for me. Build it for the person who’s opening up your
resume. It’s really, really important. Those are the two biggest mistakes that people
make. I hope that helps you. I’m happy to take some questions, and before
we do that, I just want to reiterate. There are actually three ways for you to get
resume help from me. On my YouTube channel, there are a number
of videos related to the resume. I talk a lot about tips, and tricks, and things
that you ought to do. That’s all free. There’s a playlist, in fact. I put it so you can go binge watch to your
heart’s desire. I also have that free webinar that I just
released last night. It’s 52 minutes. It’s called Three Secrets to Get Your Resume
Noticed, and you got a little glimpse as to what I show you in that webinar. The third thing, which I’m super excited about,
is my course which also comes with attendance in the live monthly workshop, so I have a
Build Your Ultimate Professional Resume course that is always available, but once a month,
we have a live workshop where people attend, and we kind of go through things, and we have
a powwow, and I teach the live instruction, and we also do a specific Q and A on their
resumes, and other things that they need with their job search. That workshop is June 14, is next Wednesday,
so you’ve got an opportunity to enroll in that if you want, and you want to attend that
live session. One thing I’m going to throw out right now. I know Kara hates it when I do this, but I’m
a real giving mood today so I’m going to be giving away courses. If anybody, before I hang up, before I end
the stream, enrolls in the resume course and the workshop, I will throw in my interview
intervention course, which is an awesome interviewing course from my first book. I brought my first book, Interview Intervention,
to life. In there is a job interview methodology that
in the last three years, statistically people who have engaged in that have outperformed
other job seekers by 560%. If you want to know how I came up with that
number, you can just ask me, but I will throw that in for free. It’s a $200 course. It is everything you’d ever want to know about
interviewing, so for you, any of you that are on here, there’s a link in the description. You can enroll in it, and anybody out in the
world who’s not watching this who happens to enroll before I hang up, they can have
that, too, so anyway. Let’s go to questions. I am dying to see these questions, so who’s
here? We got Michael, David, [Zinab 00:21:11]. I think that’s how you pronounce your name. Kara’s here. She’s always here helping me. [Cabot 00:21:15], you are welcome. See, is that Lane? I don’t know if that’s Lane or [Iane 00:21:22]
Baker? David again. Dan, Steven, Melva, Elizabeth, [Lasal 00:21:29],
Steven. Okay. Let’s see. Questions. Folks, questions? I know you guys were having some problems
with the stream. Everything is green on my end. Let me see. Just working through here. All good. Rob [Zelinka 00:21:45], hey. How are you? Got your email. I appreciated that. Melanie, great to see you. [Terek 00:21:51], hey that’s great. Everybody’s back. Oh. Zip down. Sorry, this list is long. All right. Juan, Rob. Okay. Kara, let me know. I’ve got Rob Zelinka, and I’ve got a question
from him, and it looks like the questions start there. Is that right? Just slack me, let me know. Okay, Rob. Rob is first. Okay. Great. We are good to go. Hey, by the way, I am on … I just poured
my first cup of coffee at 11:00, so if I’m talking a little slower than normal, that’s
why. Okay. Rob, how do you represent your experience
in two pages when you’ve had many short stints, two to three years each, over a 25-year period? Typically, I see this leads to adding a third
page to a resume. Okay, folks, and Rob, that is an awesome question. It is a fantastic question. Actually you guys always hit me with great
questions, but I know a lot of you struggle with trying to reduce the resume to two pages. Trust me when I can tell you if I can take
my 29-year career and jam it into 26 words, you can get a 25-year career into two pages. Here’s a couple of things that you can do
to optimize the real estate. Number one, don’t do anything that doesn’t
add value, meaning don’t have lists that are this long, and tables, and those kind of things
that take up a lot of real estate. Second thing is, what you have 25 years of
work experience. Anybody out there who has, say, 20 years of
experience or up to 50 years of experience … I got an email yesterday from somebody
71 years old, and she is going strong. Anybody let’s say in that range, you tend
to fall victim to not getting it down to two pages, so the first thing is, look and make
sure you’re not using, or you’re not wasting any real estate with tables and silliness
like that, or objective statements, or anything like that. Then I start from the bottom, and what you
should do … 25 years only is, so you’re in your late forties, let’s say, and you’ve
got all that work experience. I want to see all that work experience on
the resume, so include it all. When you get down to your first job, or your
second job, or whatever it is, you can start to compress the amount of text you’re using
to describe what it is that you did. While I like to know what you did 25 years
ago, I don’t need this much information on that. I only need one sentence, so I’m going to
give you a great example. I had the good fortune of working for Anderson
Consulting when I came out of school. It’s now Accenture. It’s a very large consulting firm. I spend 10 years there in my first job. If I was to put a resume together, this is
how much room I need to articulate Anderson Consulting, now doing business as Accenture. Sold and managed large-scale information technology
and business process management solutions, ranging from five million to 50 million, managing
team sizes of five to 500. Boom. That’s it. Two lines. You want to compress the stuff that is well
in your past. I had 10 years and can do that, and can trim
it down. You might be out there thinking, “Okay, well,
hang on a second. In my first 10 years, I had five jobs,” so
if you’re a 50-year-old, and you’ve got 25 years or 28 years of experience, and you’ve
got five jobs in your 10 years that I’m not going to care so, so much about, you might
want to just put a second that says, “Worked for various Fortune 500 companies between
1985 and 1995 that included,” and what the names are, and what you did. You can group companies together. That is okay if it’s well in your past, and
it isn’t going to give a lot of value or concern to somebody who’s far more interested in,
let’s say, your last 10 or 15 years. That’s another second or third thing that
you can do. The fourth thing that I would do is, you probably
are putting in too many bullets on each role, or within each company. You probably can put half as much as you think
you can. That’s another way to trim it. All right, so Rob, I hope that helps, and
if it doesn’t, you get in my workshop and we’ll work on it. There’s actually a … In my workshop, there
is an option for me to do a video resume review for you, so after you go through the program,
you put your resume together, you send it over to me, and then I highlighted it, and
I make suggested edits, and I create a video for you. It’s super cool. It’s super cool. All right. Let’s see. Oscar. I think Oscar is the next one. Oscar Cat Gomez, how are you? Thank you for coming. What is the key concept we can use in our
resume when we want to move from one industry to quite a different one? Okay. Oscar, awesome question. For you, and for Oscar, and for all of you
out there who are either looking for a job without skills, meaning, hey, I’m just … I’m
a college student and I’m looking for my first job, or I want to change industries and I’ve
been working for a couple years, and I just want to shift over from that to that, but
I don’t have the requisite experience. Or I’ve been working for 10, or 15, or 20
years, and I just want to make a wholesale change. All of you, believe it or not, fall into the
exact same category. You have to put a resume together where you
don’t have the requisite job skills. One of the things that you need to understand. When organizations are very good, very strong
organizations, they look for cultural fit. They look for what’s called capabilities,
or that’s my vernacular, but capabilities and achievements, and I’ll explain what those
are, and why I’m going through this for you, and why I’m giving you this context. I don’t know if you know this, but in The
Hiring Prophecies, which is my most recent book, I laid out for the world my hiring methodology. This is a little snippet of it, but of the
many, many years of research that I did and gathering data, and surveys, and monitoring,
and all kinds of stuff, I discovered that the most effective organizations look for
cultural fit first. They look for capabilities second. Capabilities is your demonstrated capacity
to perform a function without having previously done it, okay? Achievements is third. Achievement is that track record. Is this individual, is his or her career rising? Have they made good decisions? Have they done well, even if it’s in a different
industry. The fourth thing they look for are particular
skills, but that’s a distant fourth. Poor companies, companies that do not do very
well, and I’m making generalizations here, so don’t tell me how your company is so great
and it does this, but that’s okay. Companies who do not hire effectively place
greater weight on the job experience, the specific experience that the person has been
there and done that before, and they stray away from some of the other leading indicators
of whether or not that person is going to be a successful employee. Okay. Why did I tell you that? Because if you are interviewing with a good
organization, they’re going to be looking for more than just your particular job experience. They’re going to be looking for your capabilities,
so what did I mean by that? Capabilities, a demonstrated capacity to do
something that you have not yet done. There’s a program director. There’s some project managers out here, and
things like that, and Oscar, I don’t know what your function is, but follow me. If you are a team leader, or a manager of
people, and you run some projects but you haven’t yet managed a project in a particular
field, if you’ve got good client relationship building skills, and organizational skills,
and people management skills, and those kind of things, those are capabilities. They’re not specific to the job. Being specific to the job is you having project
managed financial services projects related to fund management. That’s what I’m talking about, so that’s a
very specific skillset, but leadership skills, other capabilities like organization, critical
thinking, your leadership skills, and those other elements are more important. Why do you need to know that? The first thing you need to do, so here’s
your formula. If you want to make a change, or you want
to get a job in a company, in position that you don’t have experience, first thing you
need to do is you need to think about why you want that particular career, and you need
to make sure that you understand it. Second thing you need to do is figure out,
what are the capabilities that make for a good person or an employee in that role? As an example, a salesperson. If you want to move into sales, well, salespeople,
the most effective ones are excellent communicators. They’re great listeners. They’ve got great leadership and influencing
skills. They also know how to paint a picture and
tell a story so that when they’re working with their customers, they can figure out
what their customer wants, and show them exactly how their products or their services map to
that. All of those skills that I just highlighted,
you could gain those types of skills without having been a salesperson. On your resume, you need to highlight the
capabilities that you think are important to make that change in your career, and show
the company or the reviewer how you have the leadership skills, the listening skills, the
communication skills, the influential skills, and so on. That is the stuff that you need to be putting
on your resume and bringing to the top of your resume in the highlights and some of
the … I’m not going to go through the whole resume today, but below the career profile
is a highlight section, and you could put in those highlights some of the ways in which
you developed these capabilities by the things that you’ve done in whatever job that it is
that you’ve had. If you’re a student, and you’re looking for
your first job, what school projects did you have? What volunteer work did you do? What part-time jobs did you have where you
picked up these kind of skills? If you’re an engineering student and you don’t
have any engineering internships, and you were parking cars, or selling clothes, or
doing whatever you could do to make ends meet while you went through college, and now you’re
looking for your first job, you have to take the capabilities from those school projects,
the lab work you’ve done, the part-time jobs, and so forth, and start highlighting your
capabilities, like critical thinking, analysis skills, design skills, whatever it might be. In short, with that new career, or with that
first job, or with that job change, what are the capabilities? What have you done in your past that you can
highlight where you can actually show that you have those capabilities, and you can demonstrate
that you built those qualities, and the skills are the easiest thing for the company to teach
you. We have expression that it’s easier to teach
the trade than the traits, so if you’ve got the leadership skills, and the organizational
skills, and you are detail-oriented, and you do have that energy, and that attitude, and
all that good stuff, that’s harder for me to teach you than it is how to manage a project,
or how to sell a particular product. I hope that helps, and I hope I wasn’t too
long-winded there, but I think it’s important that you have that context, and why that’s
important to highlight those capabilities. All right [Tarik 00:34:22]. I am an IT pro. Okay. That’s funny. All right. Let me see. Just trying to look through here, folks, just
looking for the questions. All right. I am just going to … Okay. [Amarachi 00:34:44]. I’m helping an accountant who just got his
MBA in healthcare administration with his resume. How can he write his summary related to his
interest in changing careers? Okay. I’m going to refer you to what I just mentioned,
and I have a few other things specifically for you. That is a fantastic question, so I’m helping
an accountant who just got his MBA in healthcare administration with his resume. How can he write his summary related to his
interest in changing careers? Number one, for any of you who are getting
a higher degree, or any secondary education of any kind, if you are getting a masters,
a PhD, if you’re going to get your paralegal degree, or anything like that. If you’re looking to make a shift, one of
the things that you can do is you can highlight that up top. In your career profile, he wants to find out
or whoever this individual is that you’re helping, the accountant, he’s gained some
skills as being an accountant that will transfer over to administration. There’s no question he’s probably organized,
methodical, all that good stuff. Those are things I would bring into the top. I would also mention in the profile recent
MBA graduate. It’s okay to say that. Recent MBA graduate in healthcare administration. People are going to know that you or he went
to school to make a shift, or at least to accelerate his career, so you want to include
his educational work. Even in the profile, if he did something very
special project-wise, MBAs are very, very good tools, and great, great sources of experience
for the projects that you have to do, and they try to simulate real life. Highlight some of those in the career profile
and in the highlight section. I think, and then obviously what I just mentioned
to Oscar about making sure that you’re clear on what those capabilities are is a really
great way to go, so I hope that helps. All right. Who’s here? Who else? Melvin. I’m a 27-year IT vet. Should I wait to get my resume perfect, or
just toss it out there? At every resume revision, I feel more confident,
but at the same time don’t think it is as good as it can be. Melvin, that’s a fantastic question, and for
all of you perfectionists out there. Melvin, I’m not calling you a perfectionist,
but if all you perfectionists out there. Action breeds results, so it is easier to
redirect an object in motion than it is a stationary one. I would take a very good pass at your resume,
and I would circulate it, and you are now … Folks, you’re selling yourself. You’re marketing yourself. One of the biggest things in marketing is
called split testing. If you’ve never heard of that, it’s basically
you trying something, seeing if it’s working, and then you start making tweaks, and you
see if your tweak is working better. If your tweak is working better, you use that
one. If it wasn’t, then you go back to your original
one. You just look for the results, so if you’re
… Melvin, what I would do is I would keep a very good listing of where you’ve circulated,
which version of your resume, and just look at let’s call it the analytics, so to speak,
and you’re an IT guy, so you get this. Which resume is working? I’m all about getting it out, and by the way,
I am not advertising going and putting out a poor resume at all. What I really think you should do is take
my workshop, work with me, and we’ll get you one that hums. I realize not everybody has the time or the
money to enroll in that, so I’ve got the free videos out there, I’ve got the templates,
and I would just try to format it as I’ve suggested. By the way, folks, and I know some of you
are new to me, but I am floored. Every day I get dozens of emails from people
like you, new subscribers, old subscribers that have tried all kinds of ways to get their
resume noticed. Once they start watching my videos, and start
attending my workshop, and things like that, they are getting instant and immediate results. I’m not even talking about people that have
enrolled in my programs. I’m talking about people that just watch my
YouTube videos, and have taken my template. It really, really will help, so I hope that
helps, but to answer your question, I would never wait for perfection. I would make it good, and I would get it out
there, and I would watch what happens, and I would tinker with it, and I would … If
you’re in an active job search when you’re sending your resume out to a large number
of places, or a significant number of places, you’re going to have the data you need. Okay. Juan. Is there a standard … Okay. Juan, this is great. Is there a standard template you suggest for
being effectively filtered by ATS? Juan, great question. Two things you can do. Number one, use the template that’s in the
description here for the professional resume. That’s number one. Number two, there is a website called Job
Scan that … I’ve not used it, but a number of my students have used it, and people who
have been involved in these webinars have promoted it. I think it’s a free website. I think it’s free. It’s called Job Scan. Just Google it, and you can take your resume,
and put it into the computer, and you take the job description of the company that you’re
trying to submit your resume to, and you could put that into the computer. It gives you some kind of match, and it says
… I don’t know if it’s like you’re 86% of a match, and I think it gives you suggestions
on how to be more aligned. What that’ll do is when a recruiter is reviewing
it out of the ATS, your resume will look more aligned with what the job description is. I think that that’s a way to go. All right. Shea Jose. Shea, you’re back. Hey, if you are not in my resume workshop,
you are now for free. You have had perfect attendance at my live
office hours, and you are very active, and I appreciate that. I know Kara hates it when I do this, but we’re
going to keep track, and you just send me an email to [email protected], and you
give me your email address, and we will set you up, and we will send you a link for free,
and I hope you can attend the workshop next Wednesday. Here you are. I know you’re a repeat attender because you
ask me questions every time. I know you’re a dog groomer because I love
dogs. Transitioning into nursing field but I want
to begin working in a medical setting, so how do you get an interview without direct
experience? If I remember correctly, Shea and I don’t
know if you are in nursing school, or if you are just … You want to get into hospitals,
or doctors’ offices, or places like that. If you are in nurse … By the way, I’ve helped
a number of nurses who had a profession, and then they later in their career, in their
forties and in their fifties, they went to nursing school, and they wanted to be a nurse,
and so we’ve helped them with their resumes, and they transitioned. I don’t know. I can’t remember if you are in nursing school
or if you are simply just trying to get into the field and then get into school, or something
like that, but I would go back to what I mentioned to Oscar, I think it was, about changing careers,
and looking at the capabilities. Nurses are not just technically proficient. They are highly organized. They are good under duress, and handle pressure
well. They are a lot of things, and so I would talk
to people in the nursing profession, ask them what those traits are that are most important
to be successful as a nurse. Obviously you need to be educated on medicine,
but there are other things that you can highlight to break into that field. You can express interest in your cover letters
and other means as you’re applying to hospitals. If you want to look for administrative positions
while you are going through school, I think that would be helpful, and now you are a proud
participant for free in my resume course, so we can help you with that. All right. Oh, this is a great one. Please give me tips for a cover letter. This is AM_CFCblue. Tips for a cover letter, okay, that’s a great
one. If you are a new follower, I have my … Actually,
my most watched video ever is called the four sentence cover letter that gets you the job
interview. It is on my YouTube channel. It is six minutes and 13 seconds long, and
I teach you the three goals of the cover letter, and how to do that in four sentences. One other thing that I would also suggest
you watch is, I have a video called … It’s cover letter tips. It’s how to boss hunt with cover letters that
make a heart melt. There’s two additional downloads, or one download
with two additional cover letter samples. If you just go to my YouTube channel, and
you look for cover letter tips on the front page, there is a playlist. I think there’s three videos. One is the four sentence cover letter. One is the boss hunting cover letter, and
I would just watch it, but folks, to answer his question here, don’t over-complicate anything
but definitely don’t over-complicate the cover letter. Remember what I said. I don’t know if you were here for the early
part of the session. I’m looking at cover letters and resumes so
fast, and a lot of times they’re opening the resume first because they just want to get
an idea of whether or not you fit. A lot of times they don’t read the cover letter,
so if they do see the cover letter, they want it to be short and powerful, so you just,
you want to let them know why you’re reaching out to them. You want to know the value you can contribute
and why you’re aligned to the position, if you know there is a position. The third thing you want to do is thank them
for their time, and tell them you’re looking forward to hearing from them, or that you
are open to any kind of conversation if they think you’re a suitable fit for their company. I literally write the words for you. Just take the download, the four sentence
cover letter. All right. Steven [Kimbrell 00:45:16]. This is a great one. Okay. Steven asked, “At what point is it okay to
follow up on a submitted resume, and if I don’t know the hiring manager’s name, what
is the best way to address the email?” This is a great question. It’s a big problem for a lot of people. On the first question, at what point is it
okay to follow up on a submitted resume? I’m going to give you a couple different answers. If you are sending your resume to a small
organization, 100 to 500 people, one week, follow up one week later. If you are sending your resume to a very large
organization, two weeks. If you have an indication from either their
applicant tracking system, or I know … I think LinkedIn does this. Sometimes you can actually see the number
of candidates who have applied for a particular position. If that number’s really high, two weeks, but
that’s an appropriate amount of time, and don’t be discouraged if they do not get back
to you. Depending on the urgency of the position,
they may not even have looked at your resume. They might have looked at your resume and
just did not want to respond to you. Appreciate that they’re probably looking through
a lot of resumes. It’s not you, it’s them, so to speak, or it
is your resume. It wasn’t powerful enough, but that’s the
answer to your first question. Second question is, my first suggestion to
how to address it is, you can do a couple things here. You can really, really work hard to try to
identify who to address it to, and there are many, many ways. You can also, if you’re sending an email,
take a shot at who you are addressing to it, and you can also put in there, “If I addressed
to an inappropriate person, I am … My apologies. I did my best to try to discover who I should
address this one, send this to.” If you have absolutely no clue, do not address
it to dear sir, or dear madam, or anything like that. I would try to give a generic name to Mr.
Hiring Official, or Mr. Something Leader, or something of that nature that is related
to the position that you are looking for, or you can say Mr. Human Resources Professional,
or something that’s a little more specific and not so generic, or dear hiring official,
or whoever. A lot of times they’ll tell you who to address
it to or where to send it to. I would not be so hung up with what you’re
going to call them. Really what you want to do is you want to
try to get that name at all costs, and even if you addressed it incorrectly but you give
it a name, it’ll find the right spot. That’s the most important thing. I think many times people put great weight
on being exactly right when they have to make assumptions about who to send it to, and where
it should go, and so on. Don’t get too, too hung up on that. That’s the least of your problems. How you address it is truly the least of your
problems. They’re not going to be overly concerned. All right, David. Oops, sorry. I think David is next. Okay. David, you know what? You are really dedicated, and I appreciate
your emails, and I appreciate this. Kara, let’s give David access to the resume
course if he is not already a student of that, and hopefully you can meet us next Wednesday
the fourteenth in the program, so how about that? About. Andy. A while back, I came across a couple of articles
about writing pain letters and human-voiced resumes to replace writing standard cover
letters and resumes. Have you heard about these? David, I have not. I’m not a big fan of … I’m a huge fan of
being human, human in the heart. I’m not a huge fan of trying to guess how
the person’s going to react if you are speculating as to how to package your letter and your
resume. Make it professional. Show your awesomeness. Keep your cover letters short, and that’s
what I would say about that, so no, I have not heard of them, and no I would not recommend
them. Dan. Dan, it’s [Molet 00:50:14] or Molet. Is it only preferred that quantitative data
be included in the bullet points, or good to list something like negotiated contracts,
or should I add the number of contracts negotiated? Home run question. Dan, you get a free resume course, too. Okay, so that is fantastic. All right. Folks, this is really, really good. Every time you write a bullet of any kind
in any place in the resume, negotiated contracts, sold products, managed people, helped customers,
anything, I want you to ask yourself this question. Think about what else would somebody want
to know about this? If you told me you’d negotiated contracts,
what would I ask you? What’d the contracts do? Who’d you negotiate them with? How many of them did you do in the year, the
day, the week, the years, whatever. I’m going to ask all those questions, so your
bullet should say, “Negotiated contracts with 10 Fortune 500 clients. Contracts ranged from five million to 50 million,”
and so on. I want to know that, and if you don’t know
that, I would be shocked. Anybody who negotiates contracts has some
detail of the contract, so you need to make sure that you are asking yourself, “What else
would the person want to know,” and until they … Until you can’t ask yourself any
more questions, then write the sentence. Write the bullet, and one other thing. Here’s a little bonus pro tip. Always, always, if you can, put the value
you contributed to the left side of the bullet, so you want to say what the value was you
contributed, and then how you did that. I would rather you say, “Negotiated $100 million
in contracts for my organization by” doing what? Negotiating 10 contracts per week all year
to Fortune 500 companies, ranging from, and so on, so they see the value on the left. A lot of times, I won’t read the whole sentence. Remember, people are scanning your resume. Nobody, and I mean nobody reads a resume word
for word. The sooner you need to get me to, I need to
talk to this guy, that’s the goal. It isn’t to make me read your resume. Actually, I want to digress here for one second. The number one goal of your resume is not
to have someone read it. That may sound ridiculous. It’s not. It’s to get the person who opens up, hopefully
it found itself in the right hands, is to say, “I got to speak to this person live,
on the phone, or in person.” That’s it. That’s the goal of the resume. It isn’t for me to spend 15 minutes reading
a three-page resume. That’s not what I’m going to do. I want to get to, I want to talk to that guy,
so Dan, make me talk to you, and put those numbers in negotiated contracts bullet. All right. Hi, Sue. I’ve been a self-employed consultant and am
looking to get a more stable income again. Even the idea of putting together a resume
seems daunting. Where should I begin? Okay, so, and this is great practice. Sue, hopefully you just heard me answer Dan,
and one of the things that I mentioned to him was you’ve got to ask yourself the questions
that you think you’re going to get asked. First thing I’m going to ask you is, “How
long have you … ” Not that you need to share this with me, but these are the kind of things
to consider. How long have you been a consultant? How many companies have you worked for? What’s the type of work that you do? How big are the projects? If you’re a consultant, you’re probably having
some significant impact running projects, optimizing things, whatever it is, implementing
technology, whatever it is that you do. What I would do is, if you let’s say have
been a consultant for the last five years, then I would just say, “Between 2012 and 2017,
I was Sue Inc, or LLC, and was a business consultant who helps organization manage large-scale,”
so on and so forth. Over this time, worked with 15 different companies,
such as, and maybe you list the company names, or maybe you list if you have confidentiality
agreements and you can’t use their name, large retail companies, or whatever, and then some
of the highlights of what you did. Make it like your consulting stint was a job,
was like a job with a company. It was. You were sole proprietary, proprietor, or
Sue, Inc., or whatever it is. That’s what I would do, and then there are
ways, depending on how long you were a consultant, to package that. If it was a shorter period of time, you might
want to highlight what you did. If you worked for three different companies
over five years, you might want to have three bullets, and just talk about each one. If you’ve worked for 20 companies over 10
years, you’re going to need to aggregate some of that in the detail of your resume. The place that I would begin is first off,
you can join the workshop. That’s great. If you don’t want to join my course and my
workshop, then what I would do is I would watch the how to build the ultimate professional
resume video, and there’s a whole … There’s that one. It also comes with the download of the template,
the professional template, and use that, and then I would format it accordingly, but that’s
what I would do. All right. Shea. Thumbs up. You don’t need to answer my … Great to have
you, Shea. It really is. What is the web address again? Oh, Job Scan. Yes. You were asking about how to align … I think
Juan or something was asking about how to align their resume more to the ATS and what
site you can use. I think it might be jobscan.co. I’m not sure, but I think that might be it,
but it’s … If you just Google Job Scan, it’ll come up. Okay. Yeah. Melanie. Thank you, Melanie. Melanie highlighted that. Juan, use the template from description job
scan. Okay. Perfect. Hey, by the way, I love that you guys are
helping each other out. That is a big part of being part of a community
like this. I love having you people. I love doing these live sessions. I love all you folks that are on my email
subscription list, and I love that you help each other in the programs that I have, the
training programs that I have. People are helping each other. I love that, and please do that. All right. Thank you. Oh. Hang on. Sorry, it jumped, and I think I saw something
from my wife in there. All right. Carolina. Hi, Andy. How do I properly address a post-graduated
study that isn’t finished yet? Carolina, I think you mean you have a postgraduate
study that you’re doing. There is an expected date that you will finish
I’m assuming. This goes for anybody who’s in school, or
in a program, or MBA, or whatever. Expected date you’re going to graduate or
finish. Expected graduation date, 2019. Expected completion date, 2019, or whatever
it is. That’s how I would address that, and if I
did not answer you correctly, hit me again. Juan. Carolina, what I suggest to use is an ex … Juan,
you come. You’re going to be my guest next week. I got some really good ones coming. All right. Thomas. My name is Jeff. All right. I’m not sure what that is. Okay. Leo. Hi, Andy. I’m about to send my resume to a hiring manager,
but there aren’t any job openings. Without an objective, how can I let the hiring
manager know what position I want. Leo. Home run. Okay. Home run question. Folks, this is awesome. I am so glad that Leo asked this question,
because a lot of you actually will apply to companies, and you won’t be sure that there’s
actually a job opening, or you won’t know what the job is. Do not hesitate. Never, never hesitate to send your resume
to companies who are not advertising openings. It’s okay, and in fact, I strongly, strongly
encourage it, okay? Number one, send them out, send them out,
send them out, send them out. That’s the first thing. Second thing is, if you’re going to send it
to a hiring manager but there aren’t any job openings … Leo, you’re going to love me. The video that I mentioned, how to boss hunt
with a cover letter that makes hearts melt, all you need to do, my friend, is go watch
that video, download the boss hunting cover letters. I have two of them. One is if you know there’s a job that exists,
and the second one is if you don’t know if there’s a job that exists, or don’t know the
job description, so just take that. Without an objective, how can I let the hiring
manager know what position I want, and the answer to that question is, when you send
… People, when you send your resume to a company, and you are not sure what the job
is, or what the job can be, or the fact that you just want to work with the company, tell
them that. This is the value i bring. This is what I do. I am a killer IT professional who has done
these architectures and so on. I would welcome the opportunity to speak with
you about any position that, in your organization that you think I could be a good fit for,
or whatever. What they will do is they will look at your
resume and the value that you’re bringing, and the indication that you did some research,
and you know that this is what the company does. They’re an engineering firm, they’re a technology
firm, or whatever, and they’re going to look at your background, and then their wheels
are going to start running. If you’ve optimized your resume, and you’ve
put the career profile at the top, like I mentioned, and you put the career highlights
in, like I mentioned in how to build the ultimate professional resume, if they start to see
what it is that you bring to the table, they will start thinking forward, and they will
start imagining where you could fit in their organization. Trust me, if you put the cover letter together
correctly, and you use my template, the boss hunting one, you will scoot them in the right
direction. Can you tell I’m excited about that? Okay. All right. [Hacenia 01:01:24]. Is it true that I should make Mr. Resume,
make Mr. Resume in PDF and not in Word if I send it in an email? That’s a fantastic question. Always send it in a PDF. That way you know it will be opened without
the person fearing of any viruses or whatever, and then what I would do is if they … What
you could say is, “I’ve attached a PDF version of my resume. I would be happy to forward a Word document
if you would prefer that.” Keep in mind some of the applicant tracking
systems or some of … If you’re emailing directly to a recruiter, hiring official,
HR person, a lot of times the applicant tracking, they will have to move your resume into a
tracking system. When they move it into a tracking system,
sometimes they can do it right from your email, and it will take your email and all your attachments,
and move them right in the system. Sometimes they need to open the resume, and
the applicant tracking system needs to read the resume, and index it, and so on. There’s many, many different kinds of tracking
systems. Sometimes it’s easier for them to use a Word
document, and if it is, believe me, they will tell you, because they don’t want to put it
in a PDF, but let them tell you that. Trust me, it’s not going to make any difference. If they like the quality of the content, if
you’ve got a PDF, that’s a safer way to go. David, you are welcome. Tamera, how are you? I hope all’s going well. Hi, Andy. I have been revamping my resume based off
of your template. I have also used Job Scan. When I compare both, Job Scan states that
I should have communication and written verbal skills in my … Wait. I see another one from you. When I compare both, Job Scan states that
I should have communication and written and verbal skills in my resume. Is that necessary? That is a great question. By the way, Tamera, can you tell me which
one of my courses you are in because I think … I don’t know if you’re in my resume course
or my interviewing course, but whichever one you’re not in, you can have for free. You know how to reach me. Okay, so I don’t … Folks, I am, as I stated
earlier, I am not a big fan of just saying, “I have good written and oral communication
skills.” If Job Scan tells you that you need to highlight
written and verbal and communication skills, then what you need to do is, or what you can
do is put it in your resume, but then talk about how you gained those communication skills. There is some way, shape, or form, Tamera,
that you did that, and I will give you some examples. Hey, if you’re a speech writer, okay, that’s
cool, right, or a marketer, or whatever. Let’s just say you’re a project manager, and
forgive me, I don’t know what your profession is, but if you’re a project manager, maybe
you’ve developed excellent communication skills by interacting on a daily basis with your
stakeholders to provide them status updates on a weekly basis, in executive committees,
and so on. State how you … Justify why you have those
good skills. I have good written skills because I’ve written
25 different job … I don’t know, pro formas, or whatever, and just kind of quantify where
you’ve gained that experience. Then you can kind of stick that in there somewhere,
and I think that would help. I hope that helps. Folks, the moral of the story is, you always
want to justify why you think you have these particular skills. Otherwise, if you just tell me that you’ve
managed five people, well, that tells me how many people you’ve managed, but I don’t know
what you did for them. Maybe all five of those people left because
they hated you, because you were a terrible boss. Did all five of those people get promoted
within a year or two, or on-schedule promotions, or whatever it is? You always want to make sure that you are
justifying, what questions would somebody ask you about the bullets you’re putting in
there? Okay. Wait. Let me see. I think Tamera, I got that, and send me an
email, and we’ll get you in whatever you’re not in. All right. Is there a trade off between PDF. PDF is easier. That’s great. For everybody, Linda LaCivita is my wife,
and she can blow me kisses while we do this live. Okay. Maureen, Maureen. How do I change my resume to fit a job description
if they ask for experience in client care and experience in supply tracking, and have
experience in customer service and healthcare only. The first thing is, and this is … By the
way, Maureen, I’m going to make some speculations here, and actually I want to genericize your
question for everybody, because this is a really important thing for you to understand. When you look at a job description, most job
descriptions are horribly written. They list everything that they want the person
to have, or they’re so thinly written that they don’t list enough to give you an idea
of why you would even want to work there. If you see job descriptions that are lengthy,
that’s lengthy. If you see job descriptions that are lengthy,
and they’ve got all these items listed that they want you to have experience in, keep
in mind that they are listing their nirvana, their perfect person. Number one, I wouldn’t be so, so concerned
if you don’t have all of the experience that they’re looking for. Go ahead and apply anyway. If you can highlight how your … I think
you said you have customer service experience and healthcare experience. I would highlight how, going back to my response
to Oscar earlier, about what are the capabilities, and highlight the capabilities that you’ve
developed through the customer service and healthcare experience that you have. I’m assuming client care, there is some … There
are customer service elements to that. There are healthcare services elements to
that. Supply tracking is a little bit more of an
analytical function, but I would highlight how you developed those capabilities. I don’t know how you’re applying if you’re
just sending your resume in an email, and you get a chance to put a cover letter or
an email together that can introduce some of these things in addition to having them
on your resume, or if you’re just putting it in an applicant tracking system, but those
are the things that I would do to bolster my credibility about why am I good for the
job. Charles. How do I make my resume stand tall if I don’t
have much work experience? Charles, great question. If you don’t have much work experience, I’m
going to go back to my response that I gave to Oscar earlier in the session. If you were not here for that, the great thing
about these live office hours is they’re all recorded, and you want to make sure that you’re
highlighting the capabilities. You got to find out what those capabilities
are that make a good whatever it is you’re applying to, and then highlight on your resume
how you have those. All right. Hey, folks. Just a 12 12 break here. Remember, if you enroll in the workshop and
the course, the resume course, before I hang up today, I’m throwing in my interview intervention
course for free. It’s a $200 bonus that you can have for free. I guarantee you you will slay your interviews. All right. Let’s go on. Thank you. Hassani, I hope you’re saying that to me. I think you love me so much. Thank you so much. I love having you. Carolina, you’re welcome. Tamera, Shea, Jose, you can become [inaudible
01:09:44]. I love that. Okay. Visual moment. Hi. What to do for people that understand the
language but it’s your third or fourth language so you can do the job, but it’s harder for
you to write fluently, is what I’m assuming you mean. Fact of the matter is, I love that you speak
three or four languages, and I think that employers will value that. Anybody who can speak three or four languages,
three or however many of them, are going to be second languages to them. You certainly will be able to learn the language. I wouldn’t be overly concerned about that. I also think that you have to consider how
much communication is required for you to be successful in those roles. I might not jump into one where the degree
of communication is so high that you could have a difficult time early on, but ones that
you might be able to ramp up your communication skills. I love that, and I … Kudos to you. Tamera, you’re in. Andy in the past interviewers have asked me
what the company I’ve worked for. I’ve thought about putting a brief description
of the organization underneath the company name. David, yes. Look at the ultimate resume template, and
you’re going to be in the resume course, and I lay it all out for you, and you definitely
should have a description under the name. Don’t assume everybody knows. Assania, let me see here. Oops. Sorry, guys. I send a cover letter and resume for Peace
Corps Morocco for language cross culture facilitator, and I have an interview soon. Please, is there any advice, and what should
I focus about? One of the things that I would do, and by
the way folks, I … My interview intervention course is awesome. It teaches you everything you need to know
about interviewing and how to nail any job interview. If you don’t want to enroll in the course,
I have other options. You could buy the book for three or four bucks
on Amazon, just get the PDF. I have a $27 book experience where you get
the book, the ebook, the audio, all my chapter notes, and guides, and templates, and so on. That’s on the Mile Walk Academy, and so what
I would suggest is, and because your question is quite broad there, on any interview, no
matter what the job is, I would read that book. I would read Interview Intervention. You will be so much more prepared for your
job interview. We just passed the five year anniversary for
that book. It’s been read by more than 100,000 people. It is really, really helpful, and I think
you’ll get an awful lot out of it. Anybody that has a high degree of communication
in their job, speechwriters, marketers, salespeople, and so on, Interview Intervention is an interpersonal
communication book. It happens to be written in a job interview
setting, so even if you think you got interviewing down, it will really, really help you in your
job function. Okay. [Nafisa 01:12:53]. I think I said that correctly. Hello, everyone. Thank you for your nice piece of advice, Mr.
Andrew. Joined in now but will watch the recording. Okay, one, I think I’m … Kara, help me out
here. It looks like I am d … Do I have some additional
questions, but we’re getting close to having to wrap it up, so one thing I want to do. If you are on the fence, all my programs have
a 30-day money back guarantee. I would check out that resume course, and
the workshop for that course is June 14. It’s next week. Anybody who enrolls before I hang up, I’m
throwing in my $200 Interview Intervention course, and if you have any questions, [email protected],
and I will be happy to throw it in. Let me get down to these last few. Let me see. Any advice you have for physicians applying
for training? Yes. That’s a great question. The question is, Nafisa … I think that’s
how you spell it, or sound, or say it, is a physician, and wants to be a trainer. All salespeople are not great sales coaches. All physicians are not great teachers, and
a lot of people that can do their job function well don’t necessarily make great trainers
or teachers. One of the things that you need to do is you
need to highlight how and why you’re going to be an effective trainer. One of the things that you absolutely can
speak to is your experience, and your knowledge in the areas that you’re teaching. Whatever credentials you have for whatever
it is you’re teaching, so what I teach about job searching, and interviewing, and so on,
I have decades of experience studying this stuff every single day. I’ve written three books. I speak to millions of people. Those are credentials. You have those credentials in your space,
and if you’re considering training, you better know what you’re talking about, so highlight
that stuff. Highlight how you’ve worked with people. Have you had proteges before? Have you had interns or other people that
you’ve trained, so it’s hard without knowing specifically what you’ve done, but you want
to highlight all those things that would make a good trainer, those capabilities that go
with a good trainer. All right. [Della 01:15:23] Fury. Hi, Andy. Any tips on how to write a resume if you’re
looking to make a career change? Della, I went through that earlier in the
program, so I believe it was Oscar who asked me that. I went in, I spent 10 minutes talking about
that. I would definitely look back at that if you
just joined. I don’t know when you popped this question
in, but there’s tons of experience. By the way, folks, just so you know, if you
are not on my YouTube subscriptions and my tips for work and life blog subscription,
subscribe, because I’m actually … I put new videos out every Tuesday morning
at 6:30 Central Time, and I’ve got some coming up on changing jobs, on what to put on your
resume when you want to change jobs, what to put on your resume when you have no skills. All these things you’re asking me, you are
the best source of insight for me and how I create the content, or how I come up with
the content that I shoot for you, that I write for you, that I record the podcasts for you. Hope that helps. Okay, Shelly. I have gaps in my work history, and was suggested
to use a functional resume versus a traditional resume. What does that look like? Shelly, just say no. Do not, do not, everybody, do not put a functional
resume together. I don’t know who gave you that advice. It’s terrible, and I know that because of
my own experience, and the surveys I’ve done with HR and recruiting professionals. 79% of them said they won’t even read a functional
resume, and the other 21% that will don’t like them. I’ll tell you why they don’t like them. People think in terms of time. The first question I’m going to ask you is
where do you work now, after I glance through your resume. I want to know where do you work now, or where
did you work most recently? If you have gaps in your resume, that’s okay. On the resume themselves, you don’t have to
accommodate for those. If you perform volunteer work, or if you were
a stay-at-home mom, or whatever it is, and you had other th … Maybe you just had gaps
in your history. That’s fine. Explain them live. Don’t put them on the … You don’t need to
twist around and make your resume a pretzel that people are not going to want to read
and a functional resume, if you’re wondering what that looks like, and I don’t know if
you were here for the beginning portion where I told you how my eyes go through the resume. If you were not, Shelly, I would definitely
go back to the beginning when the recording is finished, and I would watch it. I looked on the left column. I’m looking for companies that you worked
for. If I look down the left column of the first
page of your resume and a functional resume has your job function, and then on the right
side of the resume, it has the companies you performed that function at. If I have to build my own story of your timeline,
I won’t do it, so I just throw it in the garbage right away. I don’t know how many … I know we got a
lot of job seekers on this webcast. I don’t know how many hiring officials, or
HR people, or recruiters, but I guarantee you, every time I do one of my live webinars,
they say the same thing. I would stay away from that, strongly stay
away from that. Leo. Will I increase my chances by sending my cover
letter and resume to a hiring manager via post than email? That is a fantastic question. Leo, you got some great ones today. One of the things that I think is important
for everybody to understand. Getting your resume in front of a hiring official
who is likely in pain because they need Leo, right? They need Leo. That hiring official is going to give that
resume some attention. When people used to send resumes to me, when
I worked for corporations, and I was not in a hi … I was not in the HR department. I actually was an executive who ran a unit. I loved getting those resumes, and I would
open them up, and then I would send them on to HR, and then I would say, “Hey, we need
to interview this guy or gal.” Some of them might just reply back to you
and say, “Hey, you need to send your resume to so-and-so in HR.” That’s fine, too, or put it in the ATS system,
or fine, but if you can get your resume in the inbox of the most important person in
relation to that function or job, that’s good. By the way, I have a blog post. I wrote it a while back called How to Break
the Rules When You Job Search, or something like that, or Overcoming the ATS. If you search the Mile Walk blog, it’s on
milewalk.com, my tips for work and life blog, and you just put ATS in the search bar, I
think the writeup will come up, and it’s pretty cool, and you should check it out. I even put language in there about how to
address the messages. Okay. Juan. How would I add a profile to include a video
resume in the application? Juan, don’t include a video resume unless
they ask you for one, and if you want to include a video, I would put a link in your resume
to the video that should be hosted somewhere else. Actually you could even put it in … In PDFs,
you can put it in there, but I wouldn’t do it. I would link them out to another site. Della, great. Let’s see. Pronounced correctly. Yay. That’s Nafisa. Thanks for the above. I can use this advice for teaching experience. However, I am out of medical school. We need training before we can practice in
the US. I will be the trainee. That’s awesome. Lots of luck to you for sure. Let’s see. [Zainab 01:21:13]. How can you address a layoff from the last
position? Can you resubmit a revised resume for the
same position? Two questions, and one of the things that
I would do, any of you that have gaps in your resume, whether it’s right now and you’re
looking, or somewhere along the way, first thing, don’t worry. Don’t worry. I’m telling you, don’t panic. If you’ve got good work experience, and you’re
a good person, you will find the right company who will overlook your let go, your layoff,
or whatever. The most important thing is to make sure that
if you were let go, that you can articulate it effectively as to what happened, and what
transpired. The addressing of the layoff in your last
position on your resume, you’re not going to say anything about. It’ll just say, “I worked at company XYZ from
2012 to 2017, and I’m done.” That’s fine. What they’re going to do is they’re going
to ask you what happened when you get into the job interview. What you want to do when you get into the
job interview is you want to use very, very positive language about what transpired, and
you want to tell your story in a manner that says, “You know what? I was let go,” and by the way, when you are
let go, I don’t care what the reason is. You need to take responsibility. The organization who is looking to hire you
wants to hear from you that you own your situation. There’s many, many reasons why people get
let go. Sometimes there’s simply a reduction in force. Had nothing to do with you. Your unit was retired, meaning this company
let go of 4,000 people, and you were one of them. That’s fine. Just tell the story. Say, “I was part of a large reduction in force,
but I’m excited because it gave me the opportunity to really think about what I want to do, targe
that right types of organizations. I’m excited,” and so on. Just be positive about it. If you were fired for cause, what was the
particular situation, and explain what you’ve learned, and that you’re excited for your
new search. Just be very, very positive. You just don’t want to badmouth the employer. Can you resubmit a revised resume for the
same position? Sure you can. I would let a few weeks or a month go by before
I did that. Leo, you’re welcome. Zainab, you are not bombarding me. You never have to apologize. That’s what these sessions are for. Okay, folks. That was almost 90 minutes minus a little
technical glitch somewhere in there, so I am about to let this program go, but I do
want to say one thing. Check out the resume list on the YouTube channel. Subscribe to my tips for work and life blog
so you can stay up to date. I release new content every Tuesday on everything,
career development, job searching, resume writing, you name. Job interviewing. You name it. The other thing is, if you love this, give
me a like. Give me a comment. Give me a share. Help circulate this so other people can benefit. They can’t take advantage of my interview
intervention bonus. I hope you guys jump on that with the resume
course. If you enroll in the resume course, I’ll throw
it in here if you can get in there before 12:30 Central Time in the US, but until next
week, I’ve got some great stuff coming. I’ve got an 11:00 session in the US next week,
this same spot, so hopefully you can attend that. Those of you that are on my YouTube channel
will be notified. Those of you that are on my tips for work
and life subscription list, you’ll get the email alerts about the topics. If there’s anything that you want to cover,
or you want me to cover, maybe we’ll do changing careers a little bit more next week, but until
then, I hope you have a great one. I want to congratulate you for sticking with
me, and really helping yourself by taking in this insight, and hopefully I gave you
some good pointers for the job search and the journey that you’re on, but I wish you
loads of luck. Until next week. Have a great one.


  • Andrew LaCivita says:

    Hey Folks, thanks to everyone who joined me today! I LOVE LOVE LOVE these live sessions and hope it was valuable. For anyone catching up on the recording of this session, let me know what your job search, job interviewing, resume writing, and career development issues are. I'm happy to help you!

  • Kara Dziedzic says:

    Solid advice on the most important part of your resume! Plus – lots of great questions asked and answered during the Q&A! And for the record, I LOVE when Andy gives away courses for free!

  • Asha Kuldip says:

    Thanks for all your tips.

  • David Rofulowitz says:

    Andy…I'm revising my career profile and was wondering if it would be acceptable to actually combine the career profile and career highlights into two paragraphs instead of having two separate sections as you've done on the resume template. Thanks!

  • Anna Karathanos says:

    Thanks for the great videos, have learnt so much. I have been with the same employer for 20 years (working from the ground up ) and was advised a functional resume would be the best way to address that. You are pretty much against them, what would be your advice to me.

  • N. Bashenn says:

    Hi Andrew, as always your videos are just great and I thank you for your advice last time. Now I have a very particular question: I did a voluntary internship in a company that I had to end prematurely because of my studies, of course they were not delighted about that fact but they understood my situation and I left the company on a fairly good note. Besides they also liked my work there very much.
    Now I finished my studies and thought about applying there, but I m quite nervous about that since I quit the internship earlier than agreed. So I dont know how to proceed and how to contact them (I had quite a "relaxed" and "easy" relationship with the CEO´s ) by phone, email etc.? I m a bit insecure because I think maybe I didnt leave a good impression by leaving there, on the other hand I could back then not guarantee a qualitative good work next to the stress of my studies. If you have any ideas how to proceed I would be so thankful.
    Sorry, for the long question.

  • Susan Alejandre says:

    Hi Andrew,
    Thank you for all the great details on resume writing. I have a question on the name part. Would it be better to use my birth name that one can pronounce or my nickname?

  • Mahan Hosseini says:

    amazing video, fully detailed, thank you so much Andrew

  • Asha Kuldip says:

    How does one get access to 'your questions to ask employer' on your webinar?

  • Miss November says:

    hi, I would like to check what and where i should write information when I had 2 years career break due to travels, I took a time to travel the world and currently I am looking for a permanent position, is there a way I would not scare the recruiter? I have over 17 years work experience and never had gaps during my professional career.

  • Wnda Brown says:

    Andy, thanks for the awesome tips on resume writing and interviewing. I will let you know when I land an interview and was offered the job. And, I too will share info to others when ask or need the help. You will be rewarded for helping so many people; I hope you know this.

  • jagadish rao says:

    Hello!!! sir,
    i am a fresher. how can i prepare my resume to give more chances to get calls from companies.so, that i can be shortlisted. please do the needful.

  • Phylicia kinsey says:

    I live in the Atlanta Area and i have recently relocated here from New York since May. The job market here has been very difficult. Last month I Thought i found my dream job… what i found was stress… I was in a training class where every week i had a test to take and at the end of 3 weeks I had a major test and if i didn't pass I would be let go… I studied so hard and prayed but i didn't pass… it hurt so much… my question is do i put this time on my resume ?

  • hiroheart49 says:

    Great Great Great session, I love it, learning a lot. I will watch the 3 secrets….. webinar tomorrow. Thank you so much

  • Debayan Dasgupta says:

    Hi Andrew I am putting up a resume with a 4 years career in Advertising career with start ups in India for the post of a creative copywriter. Do I need to make it a quirky CV. Kindly let me know.

  • Tammy Miller says:

    I have 17 years experience in the same job.. How do I make that a positive?

  • Kathryn Byrd-Colbert says:

    How do you, as an older worker who is now finishing college, organize your resume to cover over 20 years of experience. I have been holding server and caregiver positions for the past 8 years, so any relevant information as to companies I worked for would be very old. How can I create a relatively productive resume from these factors?

  • Dylan Rekal says:

    How many bullet points do you recommend per job? 4-5? or 3-4?

  • Maaike Bottemanne says:

    Hi and thank you for your useful information! Would you mind addressing resumes for people such as myself that have spent their careers working in Restaurants & Hospitality? I've worked for 19 years (since I was 16) in restaurants, hotels and other businesses of various sizes. I'm a trained chef, server and health coach. I like your advice to lead with a career profile, but am struggling with quantifiable evidence to place in that section. For service industries it's difficult to say things like "I've sold x amount of dollars" for example. Saying I have excellent customer service skills and frequently get requests from customers for my service in the form of comment cards and that I've won a recipe contest, somehow doesn't seem that interesting or impressive on a resume. Thank you!

  • Cassie Berry says:

    Hey Andrew, I really like your videos. They’re very informative. I have a question that I have consulted different people but still couldn’t get a convincing answer.

    Here is my background:
    I recently obtained my masters in the US and it’s in the field I’m working at. Prior to graduate school, I had worked in the same area but in a different country for four years. Going to graduate school was to refine my skills and craft in this field.

    While in graduate school, I did various internships and independent projects. But they’re all short terms. When I listed my experience in reverse chronological order, I find that the valuable experience I had prior to graduate school is pushed to the second page. And the experience on the first page look very loose and doesn’t highlight my core competency. I had a few interviews so far, and almost every interviewer wanted to clarify those I obtained those short-term experiences while in school.
    I wonder if there's a way to better structure my resume? Is it possible to have a one-on-one resume consulting session with you?

  • Mostafa Aboelneil says:

    It's easier to teach the trade than the traits …

  • Mostafa Aboelneil says:

    Thanks Andrew, it takes me a lot of time to finish this fantastic video and taking notes from it, but it really worth the time!

  • Bladexx76 Quickscoper says:

    dude i need to see a visual resume

  • Tia Makul says:

    Hi Andrew, Merry Christmas!
    I was just wondering if we should put down our reason for leaving a company? Xx
    Thank you so much for being you!!

  • Hope Christine says:

    you are the best!!

  • Arran Spalding says:

    I like the picture of the dog, with glasses on, in the background hah!

  • Paul Contreras says:

    Hey Andrew. Very interesting and informative stream as well as entertaining. I know I'm late to the party but better late than never.

  • schyeah87 says:

    How can I add my contractor work on my resume? Should I list that separately even if the company hired me full time but for another position?

  • ifytub says:

    I'm a correctional officer, I have had this career for about 5yrs and I think it's time to change career I'm Trying to get a job in the oilfield as a fuel technician without a job experience. What do I need to do?

  • Will Franklin says:

    Your videos are invaluable to job seekers. Should I tell the interviewers I looked them up on LinkedIn? Should I also bring in letters of recommendation?

  • tasnia priota says:

    hello Andrew! I am currently enrolled in a graduation programme doing major in Management. I was so confused while preparing my CV for an internship in UNICEF. Can you please help me what i should write in the career profile? please note that i have no job or internship experience but i have huge experience in extra curricular activities like participating in MUN and volunteering activities. Thank you so much for your valuable opinion and time in advance.

  • Gary Hidalgo says:

    just recently a new follower and loving all your excellent information… Gary Hidalgo in Ontario, California

  • Charles Foster says:

    Enjoyed this video – thank you

  • Christina Brown says:

    Love this video! A lot of people do not bother to re-structure their resumes due to experience. However, it is all about presentation! You have highlighted various ways regardless of experience that an individual can create a resume that represents them professionally. Beautiful!

  • annette alston says:

    Hi Andrew,
    I'm new to your video. I have been searching for resume help and have visited various web-sites. However, your video meet my concerns. Your coaching has better helped me understanding the importance of what employers are looking for in a resume. I've created my resume with your suggestions and sincerely see an absolute great resume…Thank you, Nate.

  • Madison Joseph says:

    "The boss hunting cover letter"
    Interesting concept

  • Juan Dela Cruz says:

    Many Thanks for this Video

  • SaBrina Parker says:

    Thank you so much! I just marathon your videos very helpful.

  • Mara Gleason says:

    Thanks so much, Andrew.

  • Amul Upadhyay says:

    All Hail, Caesar's home fellas!
    Incredibly well explained!
    Thanks for taking your precious time out and help us.

  • Robert Eric Wimer says:

    I’ve been a public school teacher for 10 years. I’ve taught Civics most of the time. But I’ve always wanted to work in DC and take my skills and apply them in the political arena. I love politics and passionate about the political process. So I’m using your resume template and cover letter template. I know these will help me land a kick ass job in DC…a city near and dear to my heart. I can’t wait to write back and tell you what I achieved!

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